Will They Come Back? A Business Case for Building Loyalty During a Crisis

We are in the middle of an unprecedented crisis. As companies, we're doing our best to weather the storm and just make it through. This crisis will end, and when it does some organizations will find what comes to be worse than the crisis itself -- a mass exodus of employees.

We all assume when we're ready to open our doors again that all our employees will come flooding back. Many will find when employees do come back to work, it will be for a different company -- one that understands the Business Case for Loyalty.

How do we build loyalty? When do we build loyalty? What are the costs? What is the return? We'll be breaking down the employee experience at work to better understand the answers to these questions, and make sure you aren't the organization that has to live through the post-COVID, turnover crisis!